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Shipping & Delivery

Shipping Rates 

Under $100 - flat rate $9.50 

Over $100 - free shipping

Oversized Items will incur an additional $15 shipping fee/charge. Oversized items Includes Toilet Seats, Handi Reachers, Kettle Tippers & Heat Pans

Shipping Destinations

We ship New Zealand wide. We don't ship internationally.
We do not ship to PO Box addresses.


Delivery time frames 

We endeavour to deliver all in stock orders within:

  • 1 - 3 days North Island
  • 2 - 4 days South Island

The majority of our orders are dispatched same day.

If your product is a non-stocked item or on backorder you will receive an e mail advising you of the delivery timeframe.


Covid-19 Update

Please note: Due to the Covid-19 Pandemic, New Zealand may at times, have a higher demand for deliveries across the country. We are continually working with our carriers and suppliers across all Alert Levels to ensure any delays are kept to a minimum and appreciate your understanding if any deliveries take a little longer to arrive.